How to Switch Between Self-Guided and Chaperoned Tours in InstaShow+

How to Switch Between Self-Guided and Chaperoned Tours in InstaShow+

InstaShow+ gives you full control over how your properties are shown—whether that’s a self-guided tour through InstaShow or a chaperoned showing with your team. Here’s how to switch between the two options using the desktop or mobile app.

Part 1: Switching from Self-Guided to Chaperoned

Step 1: Log into the Desktop Site

Start by logging into the InstaShow+ desktop site. From your dashboard, click on the Listings tab.

Step 2: Select the Property

Choose the property you want to update.

Step 3: Open the Hardware Tab

Click the Hardware tab at the top of the screen. This is where you manage locks.

Step 4: Remove the Lock

To convert the property to a chaperoned tour, select Instructions in Listing to remove the lock, then click Save.

Step 5: Update Access Instructions

Be sure to update your access instructions to reflect that there’s no lock in use.

Step 6: Adjust Availability Settings

Go to the Availability tab and update the Advanced Notice setting to remove InstaShow. If advanced notice was already enabled, you can skip this step.

Part 2: Switching from Chaperoned to Self-Guided

Step 7: Open the App or Desktop

You can enable InstaShow tours from either the mobile app or the desktop. In this example, we’ll use the app.

Step 8: Select and Edit the Property

Find the property, tap Edit under Listing Details, then open the Assign Locks tab.

Step 9: Assign or Add a Lock

Tap Edit next to Assign Locks to assign a new or existing lock. Don’t forget to upload lock photos—they’re required for self-guided access.
Need help? Check out our Lock Guide.

Step 10: Enable InstaShow

Once the lock is assigned, return to Availability Settings. Tap Edit, switch the Advanced Notice setting to InstaShow, and hit Save.

That’s It

Whether you’re streamlining tours for your team or offering more flexibility to prospects, InstaShow+ makes it simple to control access—your way.