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Category: Verification

  • Am I notified when a tour starts?

    Yes, everyone who is assigned to the property will be included in all notifications from scheduled tours to visitor chats. Notifications can be managed depending on team member roles.

  • Does a visitor need to verify their identity every time they schedule a tour?

    No. The visitor does not have to complete the Identification again. We do verify that the user that created the account is the same user accessing your property at the door with live biometric verification, we use that verification to unlock the door.

  • How do users verify their identity?

    InstaShow requires government-issued photo ID document (Passport, Driver’s license, US military ID card, etc.). We verify these documents and perform a basic background verification. No ID no access to your property.